Services
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System Mapping / Consulting
Equipment Survey & Systems Walk-down Service
At the crucial survey stage, WahlcoMetroflex Field Service can provide professional hands-on system walk-downs and evaluations. With an eye towards reducing downtime, the primary focus is the evaluation of the targeted equipment, and subsequent recommendations for repairs, improvements, or replacement. The “equipment survey & system walk-down service” can be tailored to meet any customer need, whether it is at the maintenance, efficiency, or modernization level, and can provide expert advice when proper selection is critical.
Services Included:
- Initial walk-down and inspection with appointed company representative.
- Detailed field report with photos and analysis.
- Final walk-down and review of results with appointed company representative.
Contact: Mike Brousseau, Manager of Service and Parts Sales
(207) 784-2338 Ext. 337
Installation / Commissioning
Installation Service
To minimize costly installation errors and down time, WahlcoMetroflex highly recommends utilizing the “Installation and commissioning service” to provide the greatest return on your investment. With worldwide experience in equipment installation and upgrades, as well as complete retrofit capabilities, WahlcoMetroflex field service can provide the supervisory or technical skills required to assure that your equipment will be properly installed in the shortest amount of time, and will operate at its full potential.
Services Included:
- Site supervision support. (Used in conjunction with site contractor)
- Site supervision and labor.
- Site technical support. (Subject to local union site restrictions)
- Engineering support.
Contact: Mike Brousseau, Manager of Service and Parts Sales
(207) 784-2338 Ext 337
Preventative Maintenance
Maintenance / Service & Spares Parts Program
With today’s demands for ever increasing efficiency, WahlcoMetroflex’s “preventative maintenance service” can provide the routine maintenance or upgrades to your WahlcoMetroflex equipment, as well as equipment from other suppliers keeping your system running at its peak. The “preventative maintenance service” can cut your maintenance cost by reducing your demand for emergency services.
Purchase and inventory of spare parts is expensive, time consuming, and ties up working capital. WahlcoMetroflex can solve that problem by offering the “spares program” as part of the preventive maintenance service. When incorporated as part of the “preventative maintenance service”, spares are then scheduled into the service, eliminating the need for an on hand inventory, and the emergency outages created as a result of their failure.
Services Included:
- Initial walk-down and inspection of equipment.
- Tagging of equipment.
- Establish and maintain equipment log.
- Perform all necessary periodic maintenance. (Subject to local union site restrictions)
- Supervise all necessary periodic maintenance. (Union restricted sites)
- Quoting and scheduling of required spares.
- Installation of spares. (Subject to local union site restrictions)
- Supervise installation of spares. (Union restricted sites)
Contact: Mike Brousseau, Manager of Service and Parts Sales
(207) 784-2338 Ext 337
Emergency Repair
Emergency Repair Service
WahlcoMetroflex’s emergency repair service is designed to minimize downtime due to equipment failure.
Field service personnel are routinely dispatched to evaluate and / or provide emergency repairs to WahlcoMetroflex’s line of products and to those of other manufacturers.
Services Included:
- Inspection of equipment.
- Gather design parameters and information for replacement or repair.
- Engineer and manufacture a solution that minimizes down time.
- Installation
Contact: Mike Brousseau, Manager of Service and Parts Sales
(207) 784-2338 Ext 337
After Hours Emergency Contact Number
Weekends and Monday through Friday after 5PM Eastern Standard Time
Phone: (207) 946-5142 (Ask for Mike)